Frequently Asked Questions

Q: Do you have a minimum?
A: Yes we do! Our minimums are broken down as follows:
$400 - Tables, chairs, centerpieces, lighting, games, furniture, draping, decor services. Once this minimum is reached, any amount of linen and/or tableware can be added to your order.
$300 - Only tableware (china, chargers, glassware, flatware, napkins). Small quantities of other items cannot be added to your order.
$200 - Only linen (tablecloths, napkins, table runners). Small quantities of other items cannot be added to your order.

Q: How does delivery work?
A: If your event is located in the Portland-Vancouver area, delivery/pickup is a flat fee of $100. If you event is located outside this area and/or delivery access is difficult, please ask us for a custom quote.

Q: What is difficult delivery access?

A: Difficult delivery access includes situations where there are steps or stairs with no freight elevator, multiple elevators, more than 20 feet of unpaved surface (grass, gravel, dirt), and the inability to park the delivery truck at a reasonable distance from the setup location.

Q: Do you provide setup for your rentals?

A: Setup is included for chairs, tables, draping, lighting, some centerpieces, and decor services. For Chiavari chairs, we will even attach the cushion and then take it off during tear down! Setup for linen and tableware is also available for an additional fee.

Q: Can I pick up the rental items myself?

A: We do not do will-call orders to ensure that our rental items retain their high quality. We follow special procedures when delivering our rentals so that every client can receive rentals of the highest quality possible.

Q: Do I need to make a reservation? How far in advance?
A: Reservations are required to ensure that all rental items are available for your event date. We recommend booking as soon as possible since reservations get filled quickly. A 25% deposit of the total cost is required to make a reservation.

Q: What if the quantity of my reserved items changes?
A: Please let us know right away if the number of items you need increases or decreases and we will adjust your order and remaining balance accordingly. Please keep in mind your new item count must still meet the minimum.

Q: What if you do not have the items that I need on your website?
A: If you need items that we do not have on our website, please do not hesitate to ask. We are always expanding our inventory so we may be able to obtain the items that you are looking for.

Q: Why should I choose Event Co?
A: You can expect from us the best service and highest quality of rentals. We are highly invested in making your event perfect and removing all the stress surrounding rentals, decor, setup, and tear down. We are a small family owned business so we will be with you every step of the way!

 

 

Reservations
A 25% deposit of the total cost is required to make a reservation. The remaining balance is due at least 3 days prior to delivery (7 days if paying with a check). Adjustments in quantity of reserved items can be made prior to final payment.

 

Delivery / Setup / Pickup
Delivery, setup, and pick up are all included for a flat fee of $100 if located in the Portland-Vancouver area. Please call for a quote if your event is outside this area and/or access is difficult. Setup is only included for chairs, tables, draping, lighting, furniture, some centerpieces, and decor services.

Rental Policy
Rental fees are per event. Responsibility for rental items remains with the client from the time they are delivered to the time of return; this includes table linens, centerpieces, chairs, tables, furniture, and backdrops. Additional fees will be charged for lost or damaged rental items.

Client Responsiblity

Client assumes full responsibility for injuries to persons or damages to rental items and agrees to release Event Co., LLC from all liability while the rental items are in the client's possession.

Policies

Location:

Portland, OR 97266

Tel: 971.282.5080

Email: info@eventcopdx.com

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